Overview
These Terms & Conditions govern all services provided. By engaging services, submitting payment, or approving a proposal, these terms are accepted in full.
Services are provided on a freelance basis and not as part of a corporation or agency.
Scope of Work
All work is defined by a written agreement, proposal, email confirmation, or signed contract prior to the start of a project.
Any work requested outside the agreed scope will require additional approval and may incur additional charges.
Payments
- Payment terms are defined in the agreed proposal or contract
- Work does not begin until required payment or deposit is received
- Late payments may pause work until resolved
No Refund Policy
All payments are final.
Due to the nature of digital and creative services, no refunds are offered under any circumstances, including but not limited to:
- Change of mind
- Project cancellation
- Dissatisfaction after work has begun
- Delays caused by client response time
Client Responsibilities
Clients are responsible for:
- Providing timely feedback, access, and required materials
- Reviewing deliverables and requesting revisions within agreed timelines
- Ensuring all content supplied (logos, images, text, media) is owned or licensed
Delays caused by missing information or approvals may affect timelines.
Revisions
Revisions are limited to what is outlined in the project agreement.
Additional revisions beyond the agreed scope may be billed separately.
Ownership & Rights
Ownership of final deliverables transfers only after full payment has been received.
Unless otherwise agreed:
- Working files, drafts, and unused concepts remain the creator’s property
- The right to display completed work in portfolios or promotional materials is retained
No Guarantees
While best practices are followed, no guarantees are made regarding:
- Search engine rankings
- Advertising performance
- Traffic, leads, or sales outcomes
Results depend on many external factors beyond control.
Termination
Either party may terminate a project with written notice.
If terminated after work has begun, all completed and in-progress work remains billable and no refunds will be issued.
Limitation of Liability
Services are provided “as-is.”
Liability is limited to the amount paid for services rendered.
No responsibility is assumed for indirect, incidental, or consequential damages.
Governing Law
These terms are governed by the laws of the state in which services are provided.
Agreement
By proceeding with services, submitting payment, or signing a contract, the client confirms they have read, understood, and agreed to these Terms & Conditions.